A Smarter Way to Complete Your Self‑Assessment
Mia is your built‑in Intelligent Writing Assistant, designed to help you complete your Trusted Standard self‑assessment with confidence.
Whether you’re new to the process or looking to improve the quality of your submission, Mia makes it easier to turn your knowledge into clear, structured, professional responses.
Why Use Mia?
Completing a self‑assessment can feel time‑consuming and difficult to structure—especially when you’re unsure how much detail to include or how to present your approach clearly.
Mia is designed to remove these barriers by:
Saving You Time
Mia helps you move faster by transforming your input into well‑written responses, reducing the need to start from scratch or rewrite sections multiple times.
Helping You Get Started
Instead of facing a blank page, Mia asks simple, practical questions to guide your thinking and help you describe your organisation effectively.
Improving the Quality of Your Responses
By structuring your answers clearly and professionally, Mia helps ensure your responses are easy for assessors to understand and aligned with the expected standard.
Giving You Full Control
Mia supports your writing - but you remain the author. You can review, edit and refine everything before submitting your self‑assessment.
Providing a Safe and Secure Environment
All information stays securely within the Trusted Standard platform and is not shared externally. If you progress to external accreditation, the information will be shared with the external assessor only.
How Mia Works
Mia guides you through your self‑assessment step by step, making the process more manageable and structured.
1. Answer Guided Questions
Each section is broken down into clear, manageable prompts, helping you explain your organisation’s approach in a straightforward way.
2. Build Your Responses
Using your answers, Mia generates a structured draft that reflects your organisation’s practice. You can allocate up to five colleagues to work on completing responses across the quality areas. This increases insight, involvement and saves time.
3. Review and Refine
You can edit, expand or adjust your responses to ensure they are accurate and complete.
4. Submit with Confidence
Once you’re happy, your responses are ready to include in your self‑assessment submission.
Choose the Way That Works for You
Mia is flexible and designed to suit different working styles.
You can choose between:
Mia View
A guided, question‑based approach designed to support your writing and keep you on track
Classic View
A traditional free‑text approach if you prefer to complete the assessment independently
You can switch between these options beforehand, but once chosen we recommend sticking with one view for a smoother experience.
Designed to Support You Throughout Your Journey
Mia is particularly valuable if:
- You are completing the Trusted Standard for the first time
- You haven’t worked on the self-assessment for some time or since the original accreditation
- You want reassurance that your responses are clear and well structured
- You are short on time and need a more efficient way to complete your self‑assessment
- You want to improve the quality and consistency of your submission
Common Questions
No - Mia is completely optional. You can use the Classic View if you prefer.
No - Mia is included as part of the Trusted Standard platform at no additional cost.
Yes - your information remains secure within the Trusted Standard system and is not used outside of the platform. When you have an external assessment, your self-assessment is temporarily shared with your assessor.
Get Started with Mia
Log in to your account to begin your self‑assessment and try using Mia View to guide your first sections. It’s designed to help you build strong, clear responses from the outset.
You can also explore tutorials and access support through the platform if you need additional guidance. Also below you will find useful screenshots to see what MIA looks like in action.
Take a look inside MIA
Below you will find some screenshots from inside the self assessment platform in MIA view to help you get a better understanding of how it looks and how to use it.
Here is an example of how each section is broken down into clear, manageable prompts, helping you explain your organisation’s approach in a straightforward way.
Once you have answered the diagnostic question, MIA will use your answers to generate a summary as shown above. The system will then also provide some recommended changes id the box directly below that you may want to consider to strengthen your summary.
Please note that the system will always provide recommended changes no matter how many times you improve your answers. Once you feel confident your summary is strong enough you may want move on to another section.
You can also upload linked evidence on the right hand side. MIA will use these documents and the contents to help structure and create a summary as well.
You watch support videos inside the self assessment MIA view at any time by clicking on the video icon found at the bottom left of the page.
You can view, invite and remove users by going to the user management tab on the left hand side. When inviting new users you can choose which role they will have, whether it is a view or an editor.