Live Case Study with Progress Cymru Counselling

March 31st from 12:30pm to 1pm BST

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A Small Charity’s Unprecedented 2‑Month Journey to Trusted Standard & IAQF Accreditation
A short webinar with Progress Cymru Counselling, following their remarkable journey to accreditation

In this insightful webinar, we’ll cover:

Progress Cymru Counselling's journey to achieving Trusted Standard Level 1 and IAQF accreditation
How they achieved the Standard within a remarkable timeframe
How Trusted Standard helped them gain crucial funding
Their experience with dual accreditation with IAQF
Their experience from self-assessment through to full accreditation
Special Guest:

We’re delighted to be joined by Taylor Roberts, Strategic Growth Manager at Progress Cymru Counselling

Meet Your Host:

· Jennifer Riley – Business Development Manager, Trusted Standard

Who's the webinar for?

Whether you're already familiar with the Trusted Standard or just beginning to explore it, this session delivers valuable, real‑world insights into the assessment process. It’s also an excellent opportunity for Welsh organisations interested in taking advantage of the dual accreditation option with IAQF.

About Progress Cymru Counselling:

"Progress Cymru Counselling began over two decades ago as the LGBT+ Cymru Helpline. Founded in 2004 by our CEO Debbie Lane OBE, the organisation was born from a simple but powerful idea: to provide a safe, confidential space and support for the LGBTQ+ community in Wales.

Over the years, our service has been invaluable to the LGBTQ+ community. In 2006, we introduced counselling services to provide more in-depth mental health support, evolving from a volunteer-led helpline into Wales' only dedicated LGBTQ+ counselling charity.

Today, we are a growing SME with over 22 years of experience, driven by a mission to ensure every LGBTQ+ person in Wales feels seen, heard, and valued. We provide specialist, affirming care that understands the unique challenges faced by our community, whether through in-person sessions at our Swansea office or online counselling for those who can’t attend.

We are proud to hold the Trusted Charity Standard, a mark of our commitment to quality management and good practice. Our journey reflects two decades of dedication to pioneering accessible, specialist mental health support for LGBTQ+ people across Wales, and which has offer been a lifesaving service for many in our community."

Please note: this session will be recorded. All cameras and microphones will be switched off and attending this event will confirm your consent to the recording.

We look forward to seeing you there!

The Trusted Standard Team