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Trusted Charity is about continuous improvement and the quality cycle does not stop with achievement of the Trusted Charity Mark

Maintaining your award after achieving the Trusted Charity Mark

We recommend that you continue self-assessing against the Trusted Charity indicators for the three years that your accreditation is valid. This is the best way to ensure that there are no major gaps and that your good practice is maintained.

Changes in staff, volunteers, trustees, the external environment, and the needs of your users mean that you have to constantly assess and evaluate where you are. Some organisations maintain their Trusted Charity working group as a mechanism for checking that the organisation is still compliant. Others incorporate Trusted Charity within their standard structures and review systems.

Sometimes organisations decide that this is an opportunity to consider implementing Trusted Charity at the next level. While working towards the next level, it is important to check that you are still maintaining your performance against all indicators at the previous level.

Renewing your Trusted Charity Mark award

Your Trusted Charity Mark accreditation lasts three years. To maintain your accreditation and avoid a gap between the expiry of your original award and your renewal, we will contact you twelve months before your accreditation expires to discuss your plans for renewal. We recommend that you apply at least three months in advance of the award expiration to avoid a gap in award status.

If you don’t wish to renew your award, your accreditation will lapse at the end of the three-year period and your organisation will no longer be able to use the logo.

Approaching the end of your Trusted Charity Mark accreditation?

Get in touch to start planning your re-assessment and to maintain your Trusted Charity Mark accreditation