Over the past year, we’ve introduced a new system for completing Trusted Standard self‑assessments, and the response so far has been very positive. Organisations have told us the new platform feels far more intuitive, smoother to navigate, and easier to complete from start to finish. For teams who have previously been accredited, those returning after using our older system, or organisations coming up to renewal, this update is designed to make the process clearer, more efficient, and far less time‑consuming.
At the heart of this improvement is the new Intelligent Writing Assistant, Mia, launched as part of our aim to make the assessment experience more intuitive. Mia supports you through each section, helping you express your processes and evidence accurately and confidently without the stress that often comes with writing detailed responses from scratch.
We heard from many organisations that while they valued the Trusted Standard framework, the writing element of self‑assessments could feel daunting, especially for smaller teams or those juggling multiple responsibilities. Mia was introduced to bridge this gap: a tool that guides you, ensuring the process feels manageable, achievable, and supportive.
Mia works by asking you a series of short, focused questions for each requirement. These are designed to help you think through your approach step by step, breaking each section of the self-assessment into clear, manageable prompts.
Using your responses, Mia then compiles a professional, well‑structured draft statement. You remain fully in control - everything can be reviewed, edited, expanded, or refined before you submit it. The aim is simple: give you a head start and reduce the cognitive load, while ensuring the end result still reflects your organisation’s practices.
We recognise that every organisation works differently, which is why you can choose between two modes:
Classic View, which mirrors the style of the previous platform, and
Mia View, which incorporates the new guided writing features.
You can select the mode that suits you best and commit to it for your assessment. If you’ve already begun your submission in Classic View, you can continue seamlessly without disruption. If you’re starting fresh, Mia View may be the ideal way to accelerate your progress.
A key priority in developing Mia was data protection. Everything you enter remains fully within our secure environment. Nothing is shared externally, nothing is used for model training, and no third parties have access to your information. You get the benefit of intelligent guidance with complete confidentiality.
Whether you’re approaching renewal, returning after time away, or re‑engaging with Trusted Standard for the first time in a while, the new system is designed to help you progress quickly and confidently. With clearer prompts, time‑saving guidance, and a more intuitive layout, completing your self‑assessment has never been simpler.
If you haven’t explored the new platform yet, now is the perfect time to take a fresh look.